Privacy Policy

Effective Date: 25 May 2024
Last Updated: 19 July 2025

Creative Autonomy (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as the General Data Protection Regulation (GDPR) where applicable.

By using our website www.creativeautonomy.com.au and our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information when you:

  • Visit our website

  • Fill out a form or enquiry

  • Book a call or engage our services

  • Subscribe to our newsletter

  • Communicate with us via email or social media

This may include:

  • Your name

  • Email address

  • Phone number

  • Business name and website

  • IP address and device information

  • Pages visited and usage data

  • Any additional personal information you provide

How We Use Your Information

We may use the information we collect to:

  • Respond to your enquiries

  • Provide and manage our services

  • Personalise your website experience

  • Send newsletters and marketing (with your consent)

  • Improve our services and website

  • Comply with legal obligations

Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

  • Your consent

  • Contractual necessity

  • Compliance with legal obligations

  • Our legitimate interests (e.g., improving our services)

Disclosure of Personal Information

We do not sell or rent your personal data. We may share it with:

  • Service providers (e.g., email and website platforms)

  • Legal authorities, if required by law

  • Third parties with your consent

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When we no longer need your information, we will securely delete or anonymise it.

Data Transfers

Your personal information may be stored or processed outside Australia (e.g., on platforms like Squarespace, Google, Meta, or Notion). We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Cookies

Our website uses cookies to improve your experience. Cookies are small text files placed on your device that help us analyse website traffic and personalise content.

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or manage your preferences in accordance with applicable laws.

You can modify your browser settings to decline cookies, though this may impact some site functionality.

Your Rights (Including GDPR)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Object to our use of your data

  • Request restriction of processing

  • Request deletion of your data

  • Receive your data in a portable format

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at: hello@creativeautonomy.com.au

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from anyone under 18. If you believe we have inadvertently collected such data, please contact us so we can delete it promptly.

Data Breach Notification

In the event of a data breach likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.

Security

We take reasonable technical and organisational measures to protect your personal data, but no method of transmission over the Internet is 100% secure. You acknowledge that you use our website at your own risk.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the latest version. Continued use of our website indicates your agreement to any updated terms.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Creative Autonomy
hello@creativeautonomy.com.au
www.creativeautonomy.com.au